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Privacy Policy

Thank you for visiting CotswoldNeedlecraft.co.uk. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this website. CotswoldNeedlecraft.co.uk only uses information collected about you in accordance with the Data Protection Act 1998.

What information do we collect?

When you place your order with CotswoldNeedlecraft.co.uk, we ask you to provide enough personal data to enable us to correctly fulfil your order (for example your name, phone number, billing and delivery address; e-mail address, contact and credit card details).

This information will be kept securely in accordance with our internal security policy and is used to: Check you are the authorised user of the credit card, bill your credit card, process, ship your order and update you on progress of your order.

By placing an Order with CotswoldNeedlecraft.co.uk and submitting your data you agree to this use.

As well as recording which products you purchase, we also may record visitor traffic patterns and site use to personalise your experience.

We will never collect sensitive information about you without your explicit consent.

Marketing Communications

CotswoldNeedlecraft.co.uk will not send you any marketing e-mails or pass your information on to third parties unless you give us your explicit consent. We hate spam as much as you do.

Cookies

To enhance your experience with our site, CotswoldNeedlecraft.co.uk uses "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, ordering a product. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the account reference information stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognise your preferences for presentation when you return to our site), save your password in password-protected areas.

Our Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorised access, maintain data security, and correctly use the information we collect online in accordance with the Data protection Act 1998.

Customer Service

If you have any concerns about any aspect of your interaction with CotswoldNeedlecraft.co.uk we will be happy to help you.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.