Terms and Conditions

General

All orders accepted by this company are subject to these terms and conditions of sale, which supersede any previous terms and conditions.

All descriptions, illustrations and sizes contained in this website are only intended to give a general idea of the products, specifications may vary slightly.

Delivery

All Orders will be despatched by Royal Mail services, and will include all destinations throughout the World. Any claims for non-delivery or shortages must be made in writing within seven days of delivery.

NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD.

Returns

We offer a 28 day money back guarantee.

Claims will only be settled for faulty goods after they have been returned to us with the nature of the fault clearly stated.

Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited.

Similarly any goods found to have been used will not be replaced or credited.

Payment

Payment can be made by credit or debit card when placing your order through our secure payment server via our web site. Cheques are subject to clearance before delivery.We reserve the right to refuse any credit card transactions.

Reservation of Title

The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE of the goods remain vested in us and shall only pass from us to the buyer upon full payment.

Facebook Competitions

The competition is open to all Facebook Users.

To enter the competition, users must like the competition post and provide an answer in the comments below the post.

The closing date of the competition will be given in the competition post.

Only one comment per user will be considered. If a user does not comment with an answer to the question, the entry will not be valid.

Cotswold Needlecraft accepts no responsibility for incomplete, late or corrupted entries.

Winners will be notified and then winners details will be announced on Facebook.

Prizes are non-transferrable.

Cotswold Needlecraft reserves the right to cancel the competition or amend these terms and conditions. The promoter's decision is final and no correspondence will be entered to.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.